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Scotland Deanery

Home of medical and dental excellence


    This is an interactive session which covers the concepts of Culture, Cultural Competence Culture Shock and Cultural Dimensions. It allows trainees and trainers to familiarise themselves with the concepts of Equality, Diversity and Inclusion. The small group discussions allow trainees to share their journeys and challenges they might have faced as they transitioned from their host country to the UK. Trainer participation is integral to this session. 


    Good communication skills are important in life in general and to the doctor-patient interaction in particular.  Many complaints arise from a breakdown in this communication.  The session explores some of the challenges with language and how we can overcome these to make us better communicators.

    Reflective Practice is a key means of learning and developing professionally for UK doctors but is often quite new to those who have trained overseas. As such, the session attempts to introduce ST delegates to the nature of reflection as a means of learning, which is actually very intuitive; and seeks to provide a simple structure which can be used to carry out reflective practice in a professional medical context. We consider where reflective skills can be applied in General Practice training and in small groups look at this in more depth with reference to a supplied example of a case review from the e-portfolio learning log

    Have you ever witnessed behaviour at work that made you feel uncomfortable? Did you feel able to deal with it? Did you stay quiet because you didn’t want to stand out or make a fuss? Most of us can remember situations in our past when we wished we had acted or spoken up. A bystander is someone who witnesses an unacceptable behaviour. An active bystander takes action to prevent a situation escalating. By the end of this session participants should have a greater understanding of the ‘bystander effect’, be able to recognise micro-aggressions and feel ready to respond with confidence to disrespectful behaviour.

    A review of the purpose of feedback and what makes it effective (or not!). An exploration of why culture is relevant to feedback and how to do 'multi-cultural feedback'. Some thoughts on how to generate a Feedback Culture.

    This short session introduces the concept of unconscious bias, the way that our brain makes associations that are outside our conscious awareness. These associations are triggered automatically and can influence our attitudes, behaviours and ability to make judgements. Following a short quiz on first impressions we discuss how we can improve our decision-making by recognising unconscious bias and slowing down our thought processes.

    This session is all about success in training. We will look at the latest literature looking at what practical factors have been found to aid success in training for BAME/IMG trainees from both the trainee and the trainer/educational provider perspective. Our aim is that you will leave the session armed with ideas of how you can help ensure GP training is successful for you as the trainee or for your trainee if you are the trainer.”