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Practice Manager Development

There are over 950 General Practices across Scotland.  Practice Managers (PMs) play a central role in meeting the changing demands within Primary Care. In 2003, the then Scottish Executive agreed to fund a learning network for Practice Managers, led by a NES National Coordinator,  subsequently Local Coordinators were appointed in each Health Board area.  NES provides support and development opportunities to via The Scottish Practice Management Development Network.

Scottish Practice Management Development Network

In May 2010 we re-launched as The Scottish Practice Management Development Network (SPMDN).

Our Mission

To advance the role of General Medical Practice Management through the development of high quality, easily accessible and locally relevant networks providing information, support, education and representation for practice managers.

Our Vision

To develop, promote and support General Medical Practice Management across Scotland.

 The NES Team includes:

  • National Co-ordinator for Practice Management – Tracey Crickett
  • NES Programme officers - Kirsty MacIver and Vicki Clark
  • A team of Practice Management Local Co-ordinators (sessional)
  • A team of Practice Management Educational Facilitators (sessional)

National Co-ordinators Role:

  • Co-ordinator of the Practice Management Development Network supported by Local Co-ordinators with direct contact with the Practices Managers in their local Health Board area.
  • Programme Lead of the Practice Manager Vocational Training Scheme, responsible for ensuring the training programme is strategically planned, developed and delivered
  • Represents Practice Management on a range of National Committees and working groups, cascading information back to Practices via the Local Co-ordinators.

Programme Officers Role:

  • Support the delivery of educational programmes for Practice Managers
  • Design and deliver education and resources for Practice Managers.
  • Represent Practice Managers at a National level.

Local Co-ordinators Role:

  • Provide ad hoc advice and support to their local Practice Manager colleagues, offering learning opportunities to support their Continuous Professional Development. 
  • Support their peers offering coaching and mentoring to new and experienced Practice Managers. 
  • Provide support to their local PM colleagues and share information via email. 
  • Organise local networking events.

Educational Facilitators Role:

  • Provide academic support to learners on our educational programmes
  • Deliver educational sessions
  • Facilitate small group learning sessions for trainees
  • Support the development of educational resources

Learning Opportunities:

Find out more about the different Practice Management development programmes, including the Practice Managers Vocational Training Scheme and Supervisory Management in General Practice Programme together with resources to support Practice Managers and information about our CPD events by clicking on the link below.

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This page was last updated on: 14.05.2024 at 14.40