Payroll Enquires

Payroll enquiry information for your Lead Employers are listed below.

For all other HR enquiries please go to Turas Hub.

NHS Education for Scotland (NES)

To contact the NES payroll team please go to: https://nesdigital.atlassian.net/servicedesk/customer/portal/5.

Please note that the first time you submit a query through this helpdesk you will need to self-register with JIRA using your NHS email address (personal email accounts should not be used).

Payroll queries can't be handled over the phone due to the need for ID checks - the quickest way of resolving payroll issues is to log in via the links above.

When using the links above, you'll be asked to provide 2 pieces of information from: your payroll number; date of birth; and NI number.

All tickets are screened and prioritised and Finance aim to respond to urgent queries within 1 working day and routine queries within 3 working days.

NHS Grampian

Please email gram.nhsgpayroll@nhs.scot

NHS Greater Glasgow & Clyde

Please email ggc.nhsggcpayrollservices@nhs.scot

NHS Lothian

Please email payrollregistry@nhslothian.scot.nhs.uk